24/5 Customer Support
Your Success is Our Priority - Get Expert Assistance Whenever Markets Are Open
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Instant help from our support agents
Global Offices
We're here to support you across all time zones
Headquarters
Regional Offices
255 Eastern Canada Square, Canary Wharf
London E14 5LQ, United Kingdom
Door 40, 5th Floor, Abu Shagara
Sharjah, UAE
Contact Channels
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We typically respond within 1-2 hours during market hours
Frequently Asked Questions
Quick answers to common questions
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What are your support hours?
Our customer support is available 24 hours a day, 5 days a week (Sunday 5:00 PM ET to Friday 5:00 PM ET). We cover all major trading sessions to ensure you get help when you need it most.
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How long does account verification take?
Standard account verification typically takes 1-2 business days. For expedited processing, ensure all documents are clear and meet our requirements.
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What payment methods do you accept?
We accept bank transfers, USDT (ERC20, TRC20, BEP20), and popular e-wallets including Skrill, Neteller, and PayPal. Deposit processing is instant for most methods.
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Can I trade on mobile devices?
Yes! We offer full mobile trading through our dedicated apps for iOS and Android, as well as mobile-optimized web trading platforms with all the features of our desktop platforms.
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Do you offer educational resources?
We provide comprehensive educational materials including webinars, video tutorials, trading guides, market analysis, and one-on-one training sessions for our clients.
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Is my funds safe with Forexyt Markets?
Client funds are held in segregated accounts with top-tier banks. We implement robust security measures and are committed to maintaining the highest standards of financial security and transparency.